Shipping policy

 Shipping Rates

Free Shipping for orders over $150 (Australia-wide).

Flat rate of $9.95 for orders under $150.

 

Where We Ship From

All COSI orders are dispatched from our Melbourne warehouse.

 

Processing Times

Orders placed before 2pm (AEST) are processed the same business day.

Orders placed after 2pm are processed the next business day.

Processing includes receiving your order, carefully packing it, and preparing it for dispatch.

 

Delivery Times

Once dispatched, delivery typically takes: 2–8 business days to most metro areas. Longer for regional & rural destinations

 

Busy Periods

During high-demand times (sales, product launches, peak holiday seasons), your order may take slightly longer to process. We work hard to ensure every bed is shipped as quickly as possible and appreciate your patience.